Contact
Send us an email and we'll get back within 1-2 business days.
Support
Account, billing, refund, privacy, or general questions — write to support@guidacle.com from the address on your account. Including a brief description of what happened (and a screenshot if relevant) helps us respond faster.
Subscription management
Guidacle Light (web). To change payment details, view invoices, or cancel: sign in, open Pricing, and use Manage subscription. That opens the billing portal run by Paddle.com Inc., our Merchant of Record for the web product.
Mobile app.A subscription bought inside the iOS or Android app is managed in that store — Subscriptions in your Apple Account settings, or Payments & subscriptions in Google Play.
Company
Guidacle is operated by KICODE AS (org.nr 937 901 143), registered in Norway. KICODE AS is the contracting party for our Terms of Service and the data controller under our Privacy Policy.